2444110 - Application error while updating Global Information for specific countries

SAP Knowledge Base Article - Public

2444110 - Application error while updating Global Information for specific countries

Symptom

When you select a country for which CSF personal information is NOT enabled, you get an application error message. 

Environment

Personal info portlet under EC

Reproducing the Issue

Select an employee--> Go to personal Info--> click on (pencil icon) --> click on add global information--> select any of the following countries for eg., --Argentina, Brazil, Belgium, Portugal, Taiwan, Thailand--> application error has occured

Cause

Root cause:

 

Under manage business configuration > select global info > select the required country global info > you can see all the fields have enabled set to "no" which is the reason for the error.

 

Resolution

Resolution:

 

You can either enable the required fields for the error not to show up or disable that particular country global info.

Keywords

Global Job Info portlet error Country specific error for global job info , KBA , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1702