2443643 - When Copying Customer Invoice - Manual Invoice Processing not Possible; Referenced Data Not Valid

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2443643 - When Copying Customer Invoice - Manual Invoice Processing not Possible; Referenced Data Not Valid

Symptom

When copying Customer Invoice data, either via the Copy or the Follow-Up function an error occurs: 'Manual invoice processing not possible; referenced data not valid.'

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Select the Invoice Documents view.
  3. Select customer invoice XYZ (XYZ represents the ID of the invoice).
  4. Click on the Copy button or press on Follow-Up and select one of the given options.
  5. The error 'Manual invoice processing not possible; referenced data not valid' appears.

Cause

The customer invoice XYZ has line items which are of type Invoice and line items which are of type Credit Memo (you can make the invoice item type field +/- visible via the Personalization function).

Currently, Invoices with mixed line items (Invoice and Credit Memo line items) are not supported in SAP Business ByDesign. Therefore the error message is raised.

Resolution

This is the current system behaviour.

Keywords

KBA , AP-CI , Customer Invoice Processing , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP Business ByDesign 1702