SAP Knowledge Base Article - Public

2442892 - Error Message: Mass workflow approval requires "Enable Intelligent Services"


Encountered the error "Mass workflow approval requires "Enable Intelligent Services"" while trying to do a mass approval.

In provisioning : "Enable Intelligent Services [Not Ready for Sales/Production] ". Intelligent Services still not ready for use in prod? What are the impact if Intelligent Services is enabled?



Employee Central

Reproducing the Issue

Try to approve all the workflows from the To Do list in single click from advanced home tile of Home Page V3

ITS error.png



Enable Intelligent Services is not enabled in the instance (provisioning).

In backend provisioning, navigate to Edit Company Settings->Enable Intelligent Services->Save Feature.


There is no negative impact in case you enable "Enable Intelligent Services [Not Ready for Sales/Production] " and it is required along with the advanced ToDo tile on homepage V3 for mass approval of workflows feature.


Mass workflow approval requires "Enable Intelligent Services". Employee Central Mass workflow approval Not Ready for Sales/Production   , KBA , LOD-SF-EC-ITS , Intelligent Services , Problem


SAP SuccessFactors HCM Core 1702