SAP Knowledge Base Article - Public

2442455 - Purchase Order Approval Process

Symptom

Approval Task is first created to the persons responsible for Purchase Order Item Level Approval and not for the persons responsible for Purchase Order Approval (Header Approval).

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Application and User Management work center.
  2. Select Business Task Management sub-view.
  3. Search for Purchase Order XYZ  (XYZ refers to the purchase order ID).
  4. Open the task.

You see that the task is created for persons responsible for Purchase Order Item Level Approval and not for Purchase Order Header Approval.

Cause

The approval task for Purchase Orders will be created for each step as follows:

  1. Purchase Order Item Level Approval steps 1,2,3 etc..
  2. Purchase Order Approval steps 1,2,3 etc..

 

Resolution

This is the expected system behavior.
In general, once the task created for step 1 of is approved, the task for the persons responsible in the following step for approval will be created. All the steps mentioned in the Purchase Order Item Level Approval must be completed first and then the Purchase Order Approval tasks will be created for the persons responsible for approval one step after the other.

Keywords

purchase order approval, PO approval, purchase order, approval, approval process , KBA , purchase order approval , po approval , purchase order , approval , approval process , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1805 ; SAP Business ByDesign 1808