SAP Knowledge Base Article - Public

2442386 - Sheet Contacts - Marketing Permissions is Not Part of Active Source View

Symptom

When you try to upload a migration template for Migration of Customers you get the message stating the following:

The file you are uploading includes the following sheet(s) that is not part of active source view.

Contacts-Marketing Permissions

Data from these sheets will not be uploaded.

Reproducing the Issue

  1. Go to the Business Configuration work center and access Overview;
  2. Search for Migration of Customers;
  3. Open the activity Migration of Customers and select the option Migrate customers using the migration tool;
  4. Click on Upload and select your source file.

Cause

Standard behavior.

Resolution

When a customer is migrated with a contact, the marketing permission for the contact gets created automatically.

Later, the Marketing Permissions can be changed via the Mass Data Maintenance work center. The sheet is hidden in the migration template intentionally, as the migration tool does not support the migration of Contact Marketing Permissions.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP HYBRIS C4C ADDINS 1705 ; SAP Hybris Cloud for Customer 1611 ; SAP Hybris Cloud for Customer 1702 ; SAP Hybris Cloud for Customer 1708