SAP Knowledge Base Article - Public

2442351 - New Role not appearing in the Permission Sync - Onboarding

Symptom

  • Created a new role in Bizx  and this role is not appearing in the permission sync.

Environment

  • SAP SuccessFactors Onboarding
  • Onboarding Permission Sync.

Reproducing the Issue

  • Created a new role under Admin Center>Manage Permission Roles>
  • A nightly permission sync runs, but the new role did not appear in the permission sync.

Cause

  • There was a filter in the permission sync which was not included in the new role that was created.

Resolution

  1. Items to check if your new role does not appear in the permission sync.
  2. Go to Reports>Ad Hoc Reports> ONB Permission Sync> Select Edit your permission sync by going to Ad hoc reports

Permissions sync 1.png

    3. Select Filter then check to see if you have a filter for your permission sync. In the example below there is a filter for Manage Onboarding Permissions. The new role must have Manage Onboarding Permissions in order to appear on the Permission Sync.

Permissions sync 2.png

Keywords

  • Permission Sync
  • New Roles
  • New Groups
  • Group not appearing
, KBA , LOD-SF-OBD-EVF , e-Verify , Problem

Product

SAP SuccessFactors Onboarding all versions