If we have Different locales/currencies in an instance and if the users of different locations are assigned with local currencies, then the catalog search for those users will not result in correct pricing details. This is because the ITEM might be updated with a single currency.
Learning Management System
Successfactors Learning Management System
Reproducing the Issue
If an ITEM pricing is not in line with the user currency then while user search for Courses on Catalog search them an error is displayed saying that the currency is unavailable
No multiple Currencies associated with an ITEM
You can add multiple Currencies to an ITEM and users will be able to view the pricing information in both the Currencies. Please do follow below steps to commit necessary changes.
1. Select an ITEM and Navigate to "Related More" option .
2. Click on "Pricing"
3. We can select "Add More Currencies" and apply changes.
Multiple Currencies ITEM , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem