SAP Knowledge Base Article - Public

2442326 - How to update Multiple Currencies in an ITEM

Symptom

If we have Different locales/currencies in an instance and if the users of different locations are assigned with local currencies, then the catalog search for those users will not result in correct pricing details. This is because the ITEM might be updated with a single currency.

Environment

Learning Management System

Successfactors Learning Management System

Successfactors LMS

LMS

Reproducing the Issue

If an ITEM pricing is not in line with the user currency then while user search for Courses on Catalog search them an error is displayed saying that the currency is unavailable

Cause

No multiple Currencies associated with an ITEM

Resolution

You can add multiple Currencies to an ITEM and users will be able to view the pricing information in both the Currencies. Please do follow below steps to commit necessary changes.

 1. Select an ITEM and Navigate to "Related More" option .

2. Click on "Pricing"

3. We can select "Add More Currencies" and apply changes.

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Keywords

Multiple Currencies ITEM , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions