SAP Knowledge Base Article - Public

2442145 - Cannot Remove User Status From Registered Product

Symptom

You are trying to set the User Status of a Registered Product as blank, but the system throws the error message “Status profile already exists and cannot be changed”.

Reproducing the Issue

  1. Go to Products work center;
  2. Go to Registered Products view;
  3. Open the Registered Product XYZ (XYZ represents the Registered Product ID);
  4. Press “Edit”;
  5. Try to delete the “User Status” fields;
  6. Error message “Status profile already exists and cannot be changed” appears.

Cause

The User Status field is a mandatory field. If the status profile is set and hence the user will get an error message if it is not set.

This is the standard behavior for all mandatory fields.

Keywords

KBA , AP-IBA-IBA , Installed Base , How To

Product

SAP C4C CORE all versions ; SAP Cloud for Customer all versions