2442006 - Count of Account Export in Data Workbench Work Center is not Accurate

SAP Knowledge Base Article - Public

2442006 - Count of Account Export in Data Workbench Work Center is not Accurate

Symptom

You have requirement to export all Accounts using Export tab in Data Workbench work center but the number of records exported is more that what is shown in Accounts facet in Customer work center

Reproducing the Issue

1. Go to Data Workbench work center
2. Select Export view 
3. Select object as Account
4. Select Export Data

Cause

Export of all Corporate Accounts in Data Workbench work center will give even the blocked/deleted records and also those which are marketing lean indicator

Resolution

To Export the correct number of records you can add the below filters in Data Workbench work center

1. Status - Is of Any - In Preparation, Active, Blocked
2. MarketingLead - equals - False

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP HYBRIS C4C 1705 ; SAP Hybris Cloud for Customer 1702