2441970 - MDF Position sync doesn't create new positions for new users

SAP Knowledge Base Article - Public

2441970 - MDF Position sync doesn't create new positions for new users

Symptom

  • MDF Position Sync doesn't create positions for new users added in the system
  • MDF Position sync completes successfully but positions are not created for newly added users in the system

Environment

SuccessFactors BIZX: Succession 

                          : MDF Position Sync

Reproducing the Issue

1: User, say Brook Brown has been added in the system via Employee Import

2: Go to Company Org Chart-> Search for Brooke Brown and can see his Org Chart

3: Go to Succession Org Chart-> Search for Brooke Brown -> No Position found error message shows on SOC, as below:

   bbbb_SOC.png

Cause

There could be many reasons for this issue, one of the common reasons is incorrect configuration of Position object under 'Configure Object Definition'. It may be possible that some fields are configured as mandatory fields by setting Required to Yes even though the visibility of those fields is set to 'Not Visible'. 

Resolution

1: Go to Admin Center

2: Under Company Settings click on 'Configure Object Definition'

3: Select Object Definition in 1st drop down and Position in 2nd drop down, as below:

     Position_OD.png

4: Check the Details (Visibility & Required) of all fields present under Position object definition as per the configuration given in KBA-2340915.

Keywords

  • MDF Position sync
  • No Position in Succession
, KBA , LOD-SF-SCM-POS , Position Imports, Sync, Tiles etc. , Problem

Product

SAP SuccessFactors HCM Core 1702