SAP Knowledge Base Article - Public

2441640 - Unable to import or export Corporate Data model

Symptom

  • Unable to import Corporate datamodel
  • In provisioning, after cliking on corporate data model import, the page keeps on loading and no results or confirmation shown.
  • Unable to export Corporate datamodel
  • On trying to export, nothing happens and we get a blank/white screen. Same behavior across all the browsers.

Environment

Employee Central - Provisioning Datamodel import/export

Reproducing the Issue

  1. Goto provisioning > import corporate data model> the page shows importing forever
  2. You will not recieve any confirmation on upload success OR page hangs.
  3. Go to provisioning > import/export corporate datamodel> export - a white blank page is displayed and no file gets downloaded.

Cause

Certain features are not enabled in the instance.

Resolution

  • Please check and enable Employee Central V2 feature in Provisioning > Company Settings
  • Please check and enable Employee Central Foundation Objects option in Provisioning > Company Settings

See Also

ECT-26167

PLT-36738

Keywords

Corporate data model Import data model Upload data model export corporate data model blank page , KBA , LOD-SF-EC-BCI , BCUI & DM Config(XML) , LOD-SF-EC , Employee Central , LOD-SF-EC-PRV , Provisioning Changes , Problem

Product

SAP SuccessFactors HCM Core 1702