SAP Knowledge Base Article - Public

2441001 - ORD Learning report (LMS) table - filters is not returning value ( search result empty )

Symptom

You create a ORD report with Learning (LMS), when filtering the user ID, the filter value is returned only up first 200 users ID

Environment

  • SAP SuccessFactors HCM Core
  • Online Report Designer (ORD)
  • Detailed Reporting - Learning (LMS)

Reproducing the Issue

  1. Go to Analytics
  2. Create a query with Learning Component (LMS)
  3. Add User ID, First Name, Last Name etc.
  4. Go to Manage filters > Enter the User ID in the Filter, the user ID is not found

See the screenshot below:

No user ID.png

 

Cause

As per design, for Learning Report (LMS) in Online Report Designer (ORD) there is a limit of 200 values for filters. (Runtime filters). Any value from 201 will not show in the filter search result list.

Resolution

If the filter search is not returning result, enter the search values in Textbox (free Text) to select any value falling beyond 201 (  As see in the screenshot below )

User ID foud.png

Keywords

Learning Runtime filter limit, filter cannot find user, filter not returning value in ORD LMS , KBA , LOD-SF-ANA-ORD , Online Report Designer , Problem

Product

SAP SuccessFactors HCM Core 1611