2440993 - Error During Activation of an Org Unit After Assigning a Service Agent

SAP Knowledge Base Article - Public

2440993 - Error During Activation of an Org Unit After Assigning a Service Agent

Symptom

When you try to activate an Org Unit after assigning a Service Agent to it, system throws below error messages:

DD.MM.YYYY to DD.MM.YYYY: employee(s) on org unit XYZ () must be below a cost center. It is also possible to flag the org unit to which the employee is assigned as a cost center.

DD.MM.YYYY to DD.MM.YYYY: employee(s) on org unit XYZ () must be below a reporting line unit. It is also possible to flag the org unit to which the employee is assigned as a reporting line unit.

DD.MM.YYYY to DD.MM.YYYY: employee(s) on org unit XYZ () must be below a business residence. It is also possible to flag the org unit to which the employee is assigned as a business residence.

Reproducing the Issue

  1. Go to Organizational Management work center.
  2. Select Edit Org Structures under Common Tasks.
  3. Add a Service Agent to the respective Org Unit
  4. Highlight the Org Unit.
  5. Check or Activate it.

Cause

The cause for the issue could be that you assign a Service Agent to an Org Unit which is not/under a Cost Center, Business Residence and Reporting Line Unit

Resolution

It is mandatory that you cannot assign a Service Agent/Employee to an Org Unit which is not (or under) a Cost Center, Business Residence and Reporting Line Unit.

Keywords

KBA , AP-PRP , Purchase Request Processing , How To

Product

SAP Business ByDesign all versions