SAP Knowledge Base Article - Public

2440818 - Object Object error when accessing Mentoring Program

Symptom

You are experiencing an "[object Object]" error when trying to access a Mentoring program

objectobjecterror.png

Environment

  • Bizx Platform
  • Career Development Planning
  • Mentoring

Resolution

Refresh the OData API Metadata Cache, and this should resolve the issue.

To perform this refresh, you will need to ensure you have a user that has permission to this tool.  You can find this permission within the Role Based Permission(RBP) section "Manage Integration Tools"

odatarefresh.png

After permissioning this, you can find the OData API Metadata Refresh and Export tool by navigating to Admin Center>> Company Settings

refreshlocation.png

Once in this tool, simply click the "Refresh" button next to "Refresh Metadata Cache" and wait for the completion message.

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If you are still experiencing the issue after performing this refresh, please submit an incident to Cloud Product Support under the LOD-SF-MEN component so they may investigate your issue further.

See Also

Support see Internal Memo for additional information

Keywords

Successfactors, SFSF, PMGM, Mentoring, CDP, Object Object, Mentoring error, permissions , KBA , LOD-SF-MEN , SAP Mentoring , Problem

Product

SAP SuccessFactors HCM Core 1611