Approver returns a supplier invoice for revision to the employee responsible, however task is not visible to employee resonsible in inbox view under Home work center.
Reproducing the Issue
- Go to the Home work center
- Go to the Work view
- Go to the Inbox sub view
- Query Open Items
- Employee Responsible cannot see the Task – Revise Supplier Invoice
Task – Revise Supplier Invoice is visible only in Work view of the Supplier Invoicing work center for Employee Responsible/Accountants. In the current release, the functionality for In Revision tasks to be visible in Inbox view is not supported.
Employee Responsible/Accountants can go to Work view of Supplier Invoicing work center and respond to the task by choosing one of the following courses of action.
- Check the comments of the approver or contact the approver directly
- If necessary, change the supplier invoice and post it again
- Block the supplier invoice
- Void the supplier invoice to end the supplier invoicing process
Note: The task is completed and removed from the worklist when the supplier invoice is posted again or voided.
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