2440359 - Task Revise Supplier Invoice not Available in Home Work Center for Processing

SAP Knowledge Base Article - Public

2440359 - Task Revise Supplier Invoice not Available in Home Work Center for Processing

Symptom

Approver returns a supplier invoice for revision to the employee responsible, however task is not visible to employee resonsible in inbox view under Home work center.

Reproducing the Issue

  1. Go to the Home work center
  2. Go to the Work view
  3. Go to the Inbox sub view
  4. Query Open Items
  5. Employee Responsible cannot see the Task – Revise Supplier Invoice

Cause

Task – Revise Supplier Invoice is visible only in Work view of the Supplier Invoicing work center for Employee Responsible/Accountants. In the current release, the functionality for In Revision tasks to be visible in Inbox view is not supported.

Resolution

Employee Responsible/Accountants can go to Work view of Supplier Invoicing work center and respond to the task by choosing one of the following courses of action.

  1. Check the comments of the approver or contact the approver directly
  2. If necessary, change the supplier invoice and post it again
  3. Block the supplier invoice
  4. Void the supplier invoice to end the supplier invoicing process

Note: The task is completed and removed from the worklist when the supplier invoice is posted again or voided.

Keywords

KBA , LOD-CRM-ACT-VST , Visit Planning , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP BUSINESS BYDESIGN 1802 ; SAP Business ByDesign 1711