2440222 - SAP Jam - Unable to add an LMS item to a SAP Jam Group

SAP Knowledge Base Article - Public

2440222 - SAP Jam - Unable to add an LMS item to a SAP Jam Group

Symptom

  • Customer is saying that they can only add LMS items to a SAP Jam Group that they have created.
  • i.e. If you had created the SAP Jam, I would not be able to add the item to it.

Resolution

  • In order to add a learning item to a SAP Jam Group, you must be an admin of that group.  If you are not an admin of the group, you cannot add it to the course.
  • Therefore, the learning administrator who wants to add a Jam group to a course, must also be an admin of the jam group.   They don’t have to have created the group, but they must be a group admin.

Keywords

KBA , LOD-SF-JAM , SAP Jam , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP Jam Collaboration all versions