2439699 - System bypasses the approval process set on Item when added to a program

SAP Knowledge Base Article - Public

2439699 - System bypasses the approval process set on Item when added to a program

Symptom

System bypasses the approval process set on Item when added to a program.

Environment

SuccesssFactors Learning Management System

Reproducing the Issue

Item with Approval process set and require approval attached to a Program

1. Create an item with approval process and set to require approval
2. Associate to a Program
3. Let the user search the program in user side, then enroll or self assign
4. User is able to access item (can see Launch course button) without Request Approval

Free Floating Item

1. Create an item with approval process and set to require approval
2. Let the user search the itemin user side, then self assign
4. User is unable to access item with Request Approval button, user has to request approval before accesing item

Resolution

If items are part of program, system will bypass the approval process. This is the expected behaviour.

Keywords

program, approval, approval process, item, approval required  , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning 1611