SAP Knowledge Base Article - Public

2439521 - Goal Plan hyperlinks open in a new window, open a new email (outlook)

Symptom

We would like to have a new window open when employees click on the hyperlink in the Goal Plan instructions, but the page still opens in the same window.

Open email using hyperlink

Environment

SAP SuccessFactors

  • Goal Management

Reproducing the Issue

1.  Login as employee

2.  Go to Goals or Objectives from Home dropdown

3.  Click on hyperlink in Goal Introduction / Instructions

4.  URL opens in same window

Cause

Coding in XML

Resolution

Please ask product support or partner to update XML code in Goal Plan Template to add target="_blank".

Example text:  Insert <a href="https://launchpad.support.sap.com/#/notes/2250190/E" target="_blank">hyperlink</a>.

In order for product support to add this code to template, please open incident under component LOD-SF-GM-SCR and include SCR (Software Change Request) following instructions in article link SCR Form.

For Customers:

You can use Performance form Template to create a link that opens in a window and opens a new email window.

To Create a link to open to a new window using the Performance form technology.

1. Go to a Performance form template. Admin Tools> Performance Management> Manage template

2. Select any template> Go to any Section (not in the General Settings)

3. In the Description field, put the text that you want to appear, highlight it>  click the "link" button

4. Select URL> enter URL

hyperlink open a new window.JPG

5. Click on the Target Tab> Click on the dropdown select "New Window (_blank)"> Press Ok

target.JPG

6. Copy the created text/link and paste it to your Goal Plan description.

To open a new email window (outlook only)

1. Go to a Performance form template. Admin Tools> Performance Management> Manage template

2. Select any template> Go to any Section (not in the General Settings)

3. In the Description field, put the text that you want to appear, highlight it>  click the "link" button

hyperlink open a new window.JPG

4. click OK > Copy the created text/link and paste it to your Goal Plan description.

Keywords

KBA , troubleshooting , new window , hyperlink , url , LOD-SF-GM-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors HCM Core all versions