SAP Knowledge Base Article - Public

2439326 - Error : Initiate ONB from RCM

Symptom

We recieve application error when we try to Initiate Onboarding from Recruting. 

One or all requisition impacted.

fingerprint=9fa80ce91d7e7e9b68f7ba657d5b0c443f4b7a2b

Environment

SAP SuccessFactors Onboarding

Cause

Error in webservice credentials

Resolution

The web service credentials was blank and incorrect in provisioning (backend).  

Disable and enable the Onboarding and select correct environment and account ID. The credentials will auto populate.  

Keywords

KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors HCM Core 1702