SAP Knowledge Base Article - Public

2438846 - Learning: How to trigger "Certificate of Completion" notification to user?

Symptom

How to trigger "Certificate of completion" notification to user in LMS

Environment

Learning Management System

Resolution

  1. Login to LMS as a admin
  2. Go to Users > Tools > Record Learning Financial
  3. Select one of the entity (Item/Schedule offering/External event) for which you want to record learning event
  4. Select the Item ID/SO ID or external event for which you want to perform record learning
  5. Give details like Grade, Completion Date and Time, Completion Status, Total Hours, Credit Hours etc. > Next
  6. Select User ID > Next
  7. Here you can edit Financial information if any
  8. If you have any related competencies with this event you can check ":" otherwise, click Finish
  9. On the Finished page you can see Print and "Email" option. Click Email button to trigger Certificate of completion notification to users.

Point to Note: Email button is not visible if survey is associated with item and is required to complete

Keywords

certificate of completion, certificate of completion notification, email certificate of completion, record learning financial, email button not visible record learning , KBA , LOD-SF-LMS-NOT , Notifications , How To

Product

SAP SuccessFactors Learning all versions