SAP Knowledge Base Article - Public

2438846 - How to trigger "Certificate of Completion" notification to user? - LMS

Symptom

How to trigger "Certificate of completion" notification to user in LMS

Environment

Learning Management System

Resolution

  1. Login to LMS as a admin
  2. Go to Users > Tools > Record Learning Financial
  3. Select one of the entity (Item/Schedule offering/External event) for which you want to record learning event
  4. Select the Item ID/SO ID or external event for which you want to perform record learning
  5. Give details like Grade, Completion Date and Time, Completion Status, Total Hours, Credit Hours etc. > Next
  6. Select User ID > Next
  7. Here you can edit Financial information if any
  8. If you have any related competencies with this event you can check ":" otherwise, click Finish
  9. On the Finished page you can see Print and "Email" option. Click Email button to trigger Certificate of completion notification to users.

Points to Note:

Email button is not visible if:

  • Survey is associated with item and is required to complete; or
  • The Completion status recorded is 'Not for Credit'

Keywords

certificate of completion, certificate of completion notification, email certificate of completion, record learning financial, email button not visible record learning , KBA , LOD-SF-LMS-NOT , Notifications , How To

Product

SAP SuccessFactors Learning all versions