2438749 - Profanity words/terms are enabled in the Compliance dictionary but users are not prevented from posting profanities

SAP Knowledge Base Article - Public

2438749 - Profanity words/terms are enabled in the Compliance dictionary but users are not prevented from posting profanities

Symptom

In 'Admin',  'Compliance and Security' the Compliance page allows Administrators to configure a pair of "dictionaries" for Compliance and Profanity (rude, offensive terms) against which users' posts and private messages can be scanned for matches with the words in the dictionaries.

compliance.jpg

Environment

SAP JAM Collaboration

Reproducing the Issue

A specific word/term has been added as a profanity and set to enabled.

A user is still able to post this word/term anywhere within SAP Jam.

Resolution

  • This is expected behaviour and not a defect. 
  • The compliance and profanity alerts do not prevent users from posting inappropriate terms, nor do they send email notifications if users do post inappropriate terms. It will flag everytime an users use one of the terms listed and enabled in the compliance and profanity dictionaries.

See Also

For more information in relation to please see section 'Configure Compliance monitoring' of the SAP Jam Collaboration Administrator Guide, available at https://help.sap.com/viewer/p/SAP_JAM_COLLABORATION

Keywords

curse, "foul language", "bad language", offensive, swear, swearing, cuss, cussing, rude , KBA , LOD-SF-JAM , SAP Jam , Problem

Product

SAP Jam Collaboration all versions