2438717 - Issue with Org Chart Matrix Manager Display in IE11

SAP Knowledge Base Article - Public

2438717 - Issue with Org Chart Matrix Manager Display in IE11

Symptom

When click the [+1 Direct Manager] button we can see the Matrix Manager Box for a moment and disappears soon in IE11 browser. when use the Chrome browser, can dsiplay Matrix Manager Box.

Environment

  • SuccessFactors Succession

Reproducing the Issue

  1. Login to the instance in IE11 Browser.
  2. Company info->Org Chart
  3. Look for a user who has Matrix Manager, Click the [+1 Direct Manager] button we can see the Matrix Manager Box for a moment and disappears.

Cause

  • Issue is due to a bug in the code for IE11 Browser.

Resolution

  • Issue has been identified via UI-9252 and fix will be applied to the system in Q2 Release as Q1 release has already been applied to the System.

Workaround:

Please use either Edge Browser or Chrome to avoid this issue till 1705 release.

Keywords

  • IE11
  • Matrix
  • Manager
  • display
  • +1
  • Direct
, KBA , LOD-SF-SCM-ORG , Succession Org Chart , Bug Filed

Product

SAP SuccessFactors HCM Core 1611