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2438523 - SuccessFactors Data Center backup policy


  • What is SuccessFactors backup procedure if there is an issue with a Data Center?
  • Is there a backup Data Center available?


SAP SuccessFactors Platform BizX


The main objective of the disaster recovery program is to ensure each SAP SuccessFactors production data center has a current and actionable failover plan to a secondary site within geographic or metro region. The backbone of every disaster recovery solution includes:

  1. A primary site hosted at an SAP SFSF data center for all applications;
  2. A DR site hosted at an SAP SFSF data center for all applications:
    • The DR environment will include 100% of the compute capacity as the production environment for customers electing the legacy premium and current enhanced DR options;
    • The DR environment will include the same amount of storage capacity as the production environment for all customers – regardless of selected DR option.

Here is a summary of the Data Center backup policy, each Data Center listed is backup for the Data Center they are paired with below:

  • DC2 Amsterdam - DC12 Rotterdam;
  • DC4 Chandler - DC8 Ashburn;
  • DC5 / DC12 St Leon-Rot - Rot1/HCM, Rot2/HCM;
  • DC8 Ashburn1 - DC8 Ashburn1/HCM;
  • DC10 Sydney1 - DC10DR Sydney2;
  • DC15 Shanghai1 - DC15DR Shanghai2;
  • DC17 Toronto1 - DC17DR Toronto2;
  • DC18 Moscow1 - DC18DR Moscow2;
  • DC19 Brazil1 - DC19DR Brazil2.


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