2438323 - Add Custom Slot is present but not visible in Interview Scheduling

SAP Knowledge Base Article - Public

2438323 - Add Custom Slot is present but not visible in Interview Scheduling

Symptom

+Add Custom Slot link is not visible in Interview Scheduling

Add custom slot not visible.png

Environment

SuccessFactors BizX  - Recruiting Management(RCM)

Reproducing the Issue

1. Login to instance

2. Navigate to Recruiting> Interview Scheduling tab

3. Click on the candidate where Interview Scheduling not yet started.

4. Start Scheduling.

5. When you add an Interviewer and want to add an Custom Slot, you will see that +Add Custom Slot is not visible

Add custom slot not visible.png

Cause

Issue is due to the hexadecimal code used in "Header Link Text Color" in current used Theme Manager.

Navigate to Admin Centre> Theme Manager> Current Theme Manager used>Portlets> Header link text colour. You can see that Header link text colour hexadecimal used is #FFFFFF which is White colour. Because of using white color in thge link, +Add Custom Slot link was not visible.

hexadecimal used White color.png

Resolution

1. Navigate to Admin Centre> Theme Manager> Currently used Theme> Portlets.

2. Check what is the hexadecimal no used under "Header link text color"

3. If it is white "#FFFFFF", changeit to some other colour which can be visible. 

4. I changed to blue

Slot visible.png

Keywords

Add Custom Slot Interview Scheduling Add Custom Slot not visible , KBA , LOD-SF-RCM-IVW , Interview Central, Interviews, Scheduling etc , Problem

Product

SAP SuccessFactors HCM Core 1702