SAP Knowledge Base Article - Public

2438270 - Picklist in ONB panel is blank

Symptom

The HCM picklist field in Onboarding panel is not populated and is blank.

Cause

The key in data dictionary is configured as picklist with Intergation Type : Code Based. 

Export the picklist and check if the picklist has external code in the csv file.  

This issue will cause if the external_code is empty. 

Resolution

Import the picklist csv file after adding the values for External_code.

Keywords

KBA , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , Problem

Product

SAP SuccessFactors Onboarding 1608