SAP Knowledge Base Article - Public

2437628 - Employee Import: Process inactive Employees not updating Inactive Users Proxy and Matrix/Second/Custom Mgr field


You want to update Proxy or Matrix/Second/Custom Mgr field of an inactive user in the system using Employee Import and upon doing so with the “Process inactive Employees” option enabled the field did not get updated.


BizX Platform


Expected Behavior (KB-58)


These fields will only get updated in Employee Import if the user is active. If you wish to update any of these fields using Employee Import for an inactive user you must make them active, update the fields, do the Employee Import and once updated make them inactive again.


KBA , LOD-SF-PLT-USR , User Management , Problem


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