SAP Knowledge Base Article - Public

2437612 - Wrong colours in rating scales


Rating scales are showing the wrong colour compared to the configured settings.


SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Rating Scale are configured with 1 as the lowest rating (RED) and 4 as the Highest rating (GREEN).
  2. After the interview, under candidates ratings, the rating 4 is showing as RED, and 1 as Green
  3. Note Reverse scale is not configured


The switch "'Rating Scale Order" is enabled in Provisioning under Company Settings according to which lower values are considered MORE favorable which means that higher values would be assigned red colours in the rating scales.



The switch must be disabled and the colours will follow the configured settings.


Rating scales colours, rating scales colors, assessment scales colours, assessment scales colors , KBA , LOD-SF-RCM , Recruiting Management , Problem


SAP SuccessFactors Recruiting all versions