2436829 - Linkedin Checkbox and Google+ is not Appearing under Accounts

SAP Knowledge Base Article - Public

2436829 - Linkedin Checkbox and Google+ is not Appearing under Accounts

Symptom

You add the checkbox for Linkedin and Google+ on the Accounts screen but they do not show up.

Reproducing the Issue

  1. Go to Customer work center;
  2. Go to Accounts view;
  3. Open XYZ Account;(XYZ represents the ID of the Accounts);
  4. Click on Adapt;
  5. Click on Edit Master Layout;
  6. Hover your mouse over the header;
  7. Click on the plus sign (+) and click on Add Fields; 
  8. Add the two checkboxes Linkedin and Google+;
  9. Click on Apply.

You are able to select under Adaptation but the UI is not going to show the fields.

Cause

This is the current system behavior, C4C does not support LinkedIn and Google+ in the current release.

Since the funcionality is planned for upcoming releases, the boxes are already being shown.

Keywords

KBA , SRD-MD-OM , Organizational Management , How To

Product

SAP HYBRIS C4C 1705 ; SAP Hybris Cloud for Customer 1708 ; SAP LE APPL.PLATFORM 1705 ; SAP LE APPL.PLATFORM 1708