Length of service is by default configured already configured in Succession Org Chart V12 > Talent Card.
The question is, how can we enable or set the visibility of this information to target population?
SuccessFactors Succession Management b1505
Must have Succession Org Chart v12 enabled
Reproducing the Issue
Succession module > Succession Org Chart v12 > Choose profile > Talent Card > Expand Overview button.
You will also notice that the user in the left "Alex Anderson" does not have the Lenght of service appearing is because of the Target Population of the logged in user "RDS Aplasca Admin".
- Hire Date field for the logged in user is not permissioned.
The "Length of service" will only appear if you also have the Hire Date field permission enabled which you can also control via Target population.
Go to Admin Center > Manage Permission Roles > Permission > Employee Data > Hire Date (View and Edit checkboxes).
You also need to check if there are values entered on your User Data File "Hire Date" column.
You can export the UDF via Admin Center > Employee Export
The calculation will be (Current date - Hire Date). No need to configure anything in Admin Center > Manage Talent Cards.
Length of service Succession Talent Card Hire Date , KBA , LOD-SF-SCM-ORG , Succession Org Chart , LOD-SF-SCM-ADM , Admin Center, RBP, Permissions and Settings , How To