2435877 - Using live data connection the refresh button is greyed out for charts in BusinessObjects Cloud

SAP Knowledge Base Article - Public

2435877 - Using live data connection the refresh button is greyed out for charts in BusinessObjects Cloud

Symptom

  • In BusinessObjects Cloud there is no possibility to refresh a page or a chart, the whole story has to be refreshed via reload.
  • Tables based on live data connection can be refreshed using the refresh button.

Environment

  • SAP BusinessObjects Cloud
  • Live data connection

Reproducing the Issue

  1. Create a Story based on a live data connection.
  2. Click on add Canvas page >> Chart.
  3. Note: the Refresh button is disabled (greyed out).

chart.jpg

  • For tables the refresh button is enabled:

table.jpg

Cause

  • Currently this is a by design behavior of the product.

Resolution

  • Manual refresh button is planned to be released in Q2. 2017.
  • Automatic data streaming is planned to be released in Q4. 2017.

Workaround: 

  • Refresh the whole Story by reloading it.

See Also

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Keywords

EPM, SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Hana Cloud for Planning, EPM-ODS, Cloud for Analytics, C4P, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, HCP, C4A, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJ, BOBJcloud, BOCloud., BICloud, BO Cloud, connecting, conecting, conectando, conexão, modelo, SBOC, live data, refresh, button, grey, greyed out, disabled, bw, hana , KBA , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , Problem

Product

SAP Analytics Cloud all versions