2435382 - PRD connection failed - IOException error- error 500

SAP Knowledge Base Article - Public

2435382 - PRD connection failed - IOException error- error 500

Symptom

Support has idenitied an issue that prevents the PRD connection from being established. The error recieved when encountering this issue includes:

Environment

Plateau Report Designer- connecting to Leanring Management System

Reproducing the Issue

  1. Launch Plateau Report Designer
  2. Try to connect to the Stage instance
  3. the error will be displayed

PRD error.PNG

Resolution

If you receive this error from all machines and locations, you may need to contact Support in order to confirm if an issue is on-going in the datacenter where your instance is hosted and to receive further information and assistance.

 

Keywords

Plateau; failed; failing; connection , KBA , LOD-SF-LMS-PRD , Plateau Report Designer , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1611