SAP Knowledge Base Article - Public

2434779 - Deleting an Agency - Recruiting Management

Symptom

Is it possible to delete an agency from Set Up Agency Access?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

Go to 'Set Up Agency Access' and see the list of 'Agency IDs'.

Resolution

It is not possible to remove an Agency from Set Up Agency Access. There is only the option to disable an agency. If you would like product management to consider adding this functionality to a future release then I would advise you to submit an enhancement request by following the steps outlined in KBA 2090228 - How to submit enhancement requests for SAP SuccessFactors products.

To disable the Agency you just need to:

  1. Go to Admin Center and search for Set Up Agency Access;
  2. In there, on the first field you select the Agency Id you would like to disable;
  3. Find the "Access" field and uncheck the option "Enabled":
    agency_access.jpg

Keywords

Delete, Agency, Set, Up, Access, Disable, Id, Enabled , KBA , LOD-SF-RCM-POR , Career and Agency Portals , How To

Product

SAP SuccessFactors Recruiting all versions