2434710 - Is there a way to hide or re-order packages with First Advantage feature?

SAP Knowledge Base Article - Public

2434710 - Is there a way to hide or re-order packages with First Advantage feature?

Symptom

Integrated with FADV - Thisfield is derived based upon the available packages that feeds from First advantage.

  • Is there a way to hide two packages that are not currently being used?
  • Is there a way to change the order of the packages appearing in the drop down list?

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

If we go to any sample job requisition and locate the "First Advantage account package", you will be able to see the options available.

two.png

Sample picture above is a job requisition wherein it has a First Advantage account package.

Resolution

The answer to both questions is no. "First Advantage account and package" field in the job requisition is a derived field. Meaning to say that there's source in which the RCM does not have a control to.
To be able to see the settings of First Advantage go to Admin Center > First Advantage background check integration settings > account packages.

Keywords

First advantage, question re-order, hide question , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , How To

Product

SAP SuccessFactors HCM Core 1608 ; SAP SuccessFactors HCM Core 1611