2433925 - Compensation Plan Audit Activity Timeout Error

SAP Knowledge Base Article - Public

2433925 - Compensation Plan Audit Activity Timeout Error

Symptom

Timeout Error While trying to Generate Compensation Plan Audit Activity.

Environment

SuccessFactors Compensation

Reproducing the Issue

Login As Admin -> admin center -> compensation -> action for all plans -> select template ->manage worksheets -> compensation plan activity audit ->Select Generate Report without any Date Range or within range of 3 months.

Cause

Currently System timeout is set to 3 minutes. So If Audit table has huge number of records for example in terms of 100,000 records then system will not be able to process them within 3 minutes and will timeout.

Resolution

In b1705, we are going to provide a job to process the audit export which can support a long running process.

So till release we would request you to query for data within small date range like for 3 days for data to be exported Successfully as a work around.

Note: This is applicable only for the instance which has huge number of audit activity records.

See Also

Enhancement Jira : CMP-14029

Keywords

  • timeout
  • Audit
  • Compensation
  • activity
, KBA , LOD-SF-CMP-REP , Reporting & Analytics, Data Imports & Exports , Product Enhancement

Product

SAP SuccessFactors HCM Core 1611