2433637 - Enabling supervisor notification if user withdraws from the Schedule Offering

SAP Knowledge Base Article - Public

2433637 - Enabling supervisor notification if user withdraws from the Schedule Offering

Symptom

Can supervisor and admin receives the notification if user withdraws from SO

Environment

SAP SF Learning Management System

Resolution

If user withdraws from the scheduled offering then SO notification can only goes to supervisor it cannot go to admin. But for supervisor to receive notification there is a setting which needs to be enabled which is at the SO level,
Setting is at - SO - > Setting - > check the supervisor check box.

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Keywords

Enabling supervisor notification if user withdraws from the Schedule Offering , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning 1611