SAP Knowledge Base Article - Public

2433487 - Complete Paper work link giving 404 Error

Symptom

Complete Paperwork or Link to Onboarding paperwork is giving 404 Error message

Environment

All DC

Reproducing the Issue

Access Employee portal and click on Paper work link , Redirection happen to 404 Error page

Cause

Incorrect usage of Link

Link is being accessed by admin

Resolution

1. check the Link configured for Paper work and click Edit
2. Check the URL defined , URL is case sensitive and should be :  @LinkToNES@
3. save the same and test again.

Note: That link can only be accessed by candidates, if an admin clicks on the link they will get the 404 error

Keywords

404 Error
Paperwork Error page
Complete Paperwork Error
LinkToNES , KBA , LOD-SF-OBD-POR , Portal , Problem

Product

SAP SuccessFactors Onboarding 1511 ; SAP SuccessFactors Onboarding 1602 ; SAP SuccessFactors Onboarding 1605 ; SAP SuccessFactors Onboarding 1608 ; SAP SuccessFactors Onboarding 1611 ; SAP SuccessFactors Onboarding 1702 ; SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1402 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408 ; SuccessFactors Onboarding 1411 ; SuccessFactors Onboarding 1502 ; SuccessFactors Onboarding 1505 ; SuccessFactors Onboarding 1508