2433138 - Configuring API Keys for Klout Web Services

SAP Knowledge Base Article - Public

2433138 - Configuring API Keys for Klout Web Services

Symptom

The Klout web services are used for Twitter Social Media customer profiles to retrieve the customers Klout scores and associated information.

Reproducing the Issue

There are two existing web services for which you need to maintain the API keys.

The API Keys are provided by the Service Provider not by SAP.

  1. Go to Administrator work center;
  2. Go to Business Flexibility view;
  3. Go to Mashup Web Services sub-view;
  4. First, search for the BYD_COD/KLOUT service;
  5. Select the service and click Enter API Keys;
  6. The Enter API Keys dialog box opens;
  7. Click Show API Keys and, in the API Key Value column, enter the API key provided by the service provider;
  8. Save your changes;
  9. Next, search for the BYD_COD/KLOUTUSER service;
  10. Select the service and click Enter API Keys;
  11. Click Show API Keys and, in the API Key value column, enter the API key provided by the service provider;
  12. Save your changes.

Resolution

You would need to go to the Klout Score (klout.com) site and follow their documentation to generate a key. After your receive the API Keys from the service provided you will be able to connect it with SAP Hybris Cloud For Customer.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711