SAP Knowledge Base Article - Public

2433045 - Workflow Rule: No Place Holder for "Account Name" When Using BO "Lead"

Symptom

When using the Business Object Lead You cannot find the field Account Name as an option of Placeholder for a Workflow Rule.

Reproducing the Issue

1. Go to Administrator Work Center -> Workflow Rules View.
2. Create/Edit Workflow Rule XYZ (XYZ represents the Workflow Rule ID) with Business Object Lead.
3. Go to Define Actions.
4. In the Placeholders section, see that Account Name is not available.

Cause

Company is the one Placeholder that refers to the Account Name for Workflow Rules that use the Lead as Business Object.

Resolution

Use the Placeholder Company.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP C4C CORE all versions ; SAP Cloud for Customer all versions