2432476 - Candidate cannot attach document in multiattachmentselection field

SAP Knowledge Base Article - Public

2432476 - Candidate cannot attach document in multiattachmentselection field

Symptom

Candidate cannot attach documents in multiattachmentselection  field regardless of permissions

Environment

Recruiting Management

Reproducing the Issue

  1. Configure application with multiattachmentselection field
  2. Give write permission to candidate to that field
  3. Navigate to careersite and apply to a job using the permissioned application template
  4. Can see the field but no option to add an attachment is present 

Cause

  1. The field ID in the multiattachment field had an underscore in the field id name and that underscore is not supported in a multiattachmentselection field

Resolution

  1. Change field id in multiattachmentselection field in the application template to a field id that does not have an underscore in it
  2. Go back to careersite and apply to job with the new field id configured
  3. Candidate is now able to add attachment   

Keywords

multiattachmentselection,  can't attach documents, underscore in field id, RCM-36865 , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors HCM Core 1702 ; SAP SuccessFactors Recruiting 1611