2432120 - Advances Error:You cannot have a recovery with the duplicate pay component

SAP Knowledge Base Article - Public

2432120 - Advances Error:You cannot have a recovery with the duplicate pay component

Symptom

Getting below error while requesting advance.

Recovery.png

Environment

SuccessFactors Employee Central Advances

Reproducing the Issue

Navigate to Take action--->Advances--->Choose any advance, for example:Medical advance---->Enter all othe required details--->Click Submit--->Above error will get displayed.

Cause

This is an expected behavior.User has already requested for Medical advance and the recovery is still in process.System will not allow you to request advance without completing the existing recovery.

Resolution

All the existing installments related to medical advance should have a PAID status.

Keywords

Advances , Recovery error, Duplicate pay component , KBA , LOD-SF-EC-AAD , Advances & Deductions , Problem

Product

SAP SuccessFactors HCM Suite all versions