SAP Knowledge Base Article - Public

2431307 - Country Appearing Twice in Home Address Country Selection when logging in with a different language

Symptom

Country appears twice or shows duplicate values in Home Address Country Selection when logging in with a different language

HomeAddress.jpg

 

Environment

Successfactors Employee Central Localization

Cause

The values for this field is coming from MDF Data Country (To view this you need to go to Admin Center > Manage Data > Country).
The most probable reason why this issue is happening is because there are Country names in the MDF Data that have the same translation value.

Resolution

To resolve this issue do the following.

1. Go to Admin Center>Import and Export Data.

HomeAddress2.jpg


2. Download Country MDF data by selecting the Country Generic Object, and then clicking on Export.

HomeAddress3.jpg

3. Go to Admin Center > Monitor Job and download the Country data.

4. Check the CSV file and make sure that there is no duplicate in the translation field. In this case the translation for German Language has a duplicate.

 HomeAddress4.jpg

5. Go directly to Admin Center>Manage Data>Country and edit the duplicate.

Keywords

Duplicate Country Values
Country selection , KBA , LOD-SF-EC-LOC , Localization & Country Specifics , Problem

Product

SAP SuccessFactors HCM Core 1611