2430692 - Not able to remove a Numeric Grade in Grading Options

SAP Knowledge Base Article - Public

2430692 - Not able to remove a Numeric Grade in Grading Options

Symptom

Not able to remove numeric grade in Grading Options, even in new items (without previous registrations) with a locale different than English.

Environment

SuccessFactors Learning Management System Core

Reproducing the Issue

  1. On the Learning Administration, change the language (locale) of your admin account to one that it is not English
  2. Navigate to References > Learning > Item Types
  3. Find and edit an Item Type
  4. Click on Grading Options
  5. If there is no Numeric Grade Option, please create one
  6. Check the remove checkbox for a Numeric Grade and try to remove it by clicking on Apply Changes button
  7. You will notice that nothing happens - the numeric grade is not removed

Please review below a screenshot that illustrate this.

Numeric Grade.png

Resolution

This was identified by Engineering Team as a defect and the fix is being target to be deployed on release b1705.

As a workaround for this behavior, change the language (locale) of your admin account to English and then remove the Numeric Grade.

Keywords

Could not remove Numeric Grade Delete Numeric Grade Item Type Grading Options LRN-16830 , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SAP SuccessFactors Learning 1608 ; SAP SuccessFactors Learning 1611 ; SAP SuccessFactors Learning 1702