You have more than one Email Channels mainteined in the system. When you try to edit the one of them, the system keeps opening another channel.
You have mainteined the same "Channel ID" for both Email Addresses of your system.
Please change the "Channel ID" of the Email Addresses to keep them different for each one. Please see the attachments.
KBA , LOD-CRM-EMP , Employee , How To
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