SAP Knowledge Base Article - Public

2430600 - Document that Establish Employment Authorization is missing from selection list

Symptom



The I-9 provides a list of Documents that Establish Employment Authorization. The document “Original or certified copy of a U.S. birth certificate bearing an official seal”  is missing from the selection list.

 

Environment

Onboarding

Cause

 

The document is missing based on candidate choice for field: citizenship status.

The candidate selected citizenship status different from United State.

 

 

Resolution

 

The document “Original or certified copy of a U.S. birth certificate bearing an official seal” can be provided only if a candidate has “A CITIZEN OF THE UNITED STATES” citizenship status.

 

Keywords

 

Employment Authorization

Citizenship status , KBA , LOD-SF-OBD-I9 , I9 Issues and requests for Onboarding , Problem

Product

SAP SuccessFactors Onboarding 1608