2430029 - Initiate Onboarding Button missing in RCM

SAP Knowledge Base Article - Public

2430029 - Initiate Onboarding Button missing in RCM

Symptom

  • Initiate Onboarding Button is missing in RCM
  • I do not see Initiate Onboarding Button
  • How do i include Initiate Onboarding button in RCM

Environment

RCM - Onboarding

Cause

One of the reason could be: Onboarding permission is missing in Job req template

Resolution

1)     Get the job requisition XML (in provisioning: import/Export Job Req Template - > choose the correct req template)

How to choose the correct template if there is multiple template available

If you have the test candidate,

  1. Go to Recruiting -> Candidates -> Search by name
  2. Find Recruiter and Req id and proxy as the recruiter
  3. Go to Recruiting again
  4. Find the Req id and click on it
  5. Click on the “i” 
  6. From this you can get the job req template name

In the Job requisition XML , search for “onboarding”. Check the feature-permission

Sample:

<feature-permission type="onboarding">

      <description><![CDATA[R can launch on-boarding emails during statuses with a Hired category  ]]></description>

      <role-name><![CDATA[RM]]></role-name>

      <role-name><![CDATA[R]]></role-name>

      <status><![CDATA[Hired]]></status>  --->“Initiate Onboarding” button is available only when the status is Hired. If the Status is not hired then Initiate Onboarding button will not be visible

    </feature-permission>

Keywords

RCM Onboarding Button , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

Product

SAP SuccessFactors HCM Core 1611