2429814 - Error Message: "Upload of MIME Type Application/Jpeg not permitted" While Synchronizing With System in Outlook Add-in

SAP Knowledge Base Article - Public

2429814 - Error Message: "Upload of MIME Type Application/Jpeg not permitted" While Synchronizing With System in Outlook Add-in

Symptom

You are trying to synchronize an E-mail with an attachment which is an image file. But system throws the error:
Upload of MIME type application/jpeg not permitted

Cause

E-mails contained a MIME Type, which is currently not permitted in the system. However, if the system wants to receive such E-mails, you must allow this MIME Type in the system. MIME Type application/jpeg is not available in the list of Allowed MIME Types in Business Configuration work center.

Resolution

You may add the MIME Type using the below steps:

  1. Go to Business Configuration work center
  2. Select Implementation Projects view or Overview
  3. Search and Open the activity Allowed MIME Types for Document Upload
  4. Select Add Row
  5. Make Z entry for MIME Type application/jpeg and select Allowed checkbox
  6. Select Save

Once it is allowed, the system will accept E-mails that have MIME Type.

Keywords

KBA , SRD-MD-OM , Organizational Management , How To

Product

SAP Hybris Cloud for Customer all versions