You have set up a workflow rule in order to support the Task process. Within this workflow, an email is sent out with a link that directly leads to the Task that needs to be maintained.
The link leads to the task but no views and work centres are visible.
Reproducing the Issue
You have already set up a workflow rule to send an email out whenever a task is assigned to an employee.
- Go to the email.
- Click the hyperlink.
- Task UI opens, but other views and work centres are missing.
This is expected system behaviour.
The link in the email opens the target UI only.
KBA , LOD-CRM-EMP , Employee , How To