2429196 - Error Message: 'Enter Account Determination Group for Customer ABC, Company XYZ'.

SAP Knowledge Base Article - Public

2429196 - Error Message: 'Enter Account Determination Group for Customer ABC, Company XYZ'.

Symptom

When running a Revenue Recognition, you receive the error message:

 'Enter account determination group for customer ABC (where ABC stands for the customer ID, company XYZ (where XYZ stands for the company ID)'

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Cost and Revenue work center.
  2. Go to Periodic Tasks view.
  3. Select Revenue Recognition subview.
  4. Click on the relevant Revenue Recognition ID.
  5. Go to tab Processed with Errors.
  6. Select the respective Sales Order and you can see the error message:

 'Enter account determination group for customer ABC, company XYZ'

Cause

The reason is that you have not maintained the account determination group in the customer's master data.

Resolution

  1. Go to Receivables Work Center.
  2. Go to Customers View.
  3. Go to Customer Accounts subview.
  4. Search for the Customer: ABC.
  5. Select Edit-> Financial Data Tab.
  6. Select the Company XYZ and go to Payment Data sub-tab.
  7. Click on Add Row button.
  8. Maintain Account Determination group and other relevant information.
  9. Choose Save button.

 

Keywords

Payment allocation, account determination group, sales order, revenue recognition , KBA , SRD-FIN-COR , Cost & Revenue , SRD-FIN-MOP , Payment Management , How To

Product

SAP BUSINESS BYDESIGN 1708 ; SAP BUSINESS BYDESIGN 1802 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1805