2428881 - Legacy SCORM import failed - Error 502 and Bad Gateway!

SAP Knowledge Base Article - Public

2428881 - Legacy SCORM import failed - Error 502 and Bad Gateway!

Symptom

While uploading Content using "Legacy SCORM Import" We get an error as below.

Capture1.JPG

Environment

SuccessFactors Learning Management System (LMS) - All Supported Versions

Reproducing the Issue

1. Navigate to System Admin > Tools > Legacy SCORM Import >

2. Import any SCORM which is more than 10 MB.

Cause

We will not be able to upload content more than 10 MB because we have configuration settings, which restricts Admins to upload any content beyond 10 MB. Please follow below Resolution for this issue.

Resolution

1.  Navigate to System Admin > Configuration > System Configuration > LMS_ADMIN

 

Conf.JPG

2. Search for fileUploadMaxSize=

3. Change the value to desired Size and you will be able to upload the content successfully.

Keywords

fileUploadMaxSize=10485760, Bad Gateway Error 502, Bad Gateway, Error 502, Legacy SCORM Import Failed, fileUploadMaxSize , KBA , LOD-SF-LMS-CNT , Content , Problem

Product

SAP SuccessFactors Learning all versions