2428729 - Candidate profile fields are showing null when saving to a file in the application view

SAP Knowledge Base Article - Public

2428729 - Candidate profile fields are showing null when saving to a file in the application view

Symptom

Candidate information that is populated in the candidate profile it appears null when saving to a file from the application view 

Environment

Recruiting Management

Reproducing the Issue

  1. Go to recruiting tab and navigate to job req landing page
  2. Select any candidate and view candidate profile fields appearing on the application
  3. Select action print or save and look at print preview- all values are visible
  4. Select " save to file" and download and open file
  5. Some field values now show null 

Cause

This is a defect and engineering is working on a code fix

Resolution

  1. This is confirmed defect and engineering is working on a code fix
  2. Open case with customer support and reference this knowledge article as code fix is still under review with engineering

Keywords

profile start and end date null, save to file null, save pdf null , KBA , rcm-36579 , LOD-SF-RCM-APP , Applicants and Job Applications , Problem

Product

SAP SuccessFactors Recruiting 1611